MSA
Service process. Digitalised.

MSA, the Mobile Service App: Your digital order management and assembly software.

The MSA software and app gets retailers and fitters in contact with each other and digitalises and simplifies scheduling as well as the complete assembly process from dimensioning to the hand-over report.

SIMPLE ORDER MANAGEMENT AND SMOOTH ASSEMBLY PROCESSES

Simply click on a button to import all information about the order from the planning systems Carat, winner and KPS or WORKX. No time-consuming input of data required.
Checklists for kitchen assembly or service orders can be adapted to fitters or specific orders and assigned accordingly, depending on the retailer’s requirements.
Assembly and service orders can simply be assigned to the desired fitter by using drag & drop. Schedules can be coordinated quickly and clearly.

MSA. SIMPLY DIGITAL.

Simple import of order data
MSA has interfaces with three different planning tools and two merchandise management systems. With just one click, all relevant data for assembly can be imported from these systems.
Intuitive operation
The app and desktop version of the assembly software is intuitive and simple to operate even without a lot of experience using computers.
Clear documentation
Save time and energy: fewer queries, full and legible documentation, direct allocation of complaints to order items - all without paper and with less time spent.
Well-arranged scheduling
Simple administrative management of all assembly appointments and assembly teams. Our app will let you keep an eye on all orders and their progress, anytime and anywhere.
Customer feedback and complaints in real time
Instead of using inconvenient paper forms, customer feedback and complaints can be entered in the app directly on site and are sent to the kitchen retailer in real time. There is no simpler, faster way.
All information available for assembly
Assembly calendars, floor plans, different perspectives of a room, additional documents such as assembly manuals, acceptance and complaint forms, contact data, delivery address and acceptance logs.
Digital assembly reports
Full hand-over reports with photos
Customisable checklists
Checklists can be adapted to fitters or orders based on your specifications.
Simple app for the fitter
All order information is available in the app.
Simple, intuitive operation
Convenient scheduling of assembly work
Orders can simply be assigned to your fitters and you can see all appointments at a glance.
Cross-regional assembly
External partners can be integrated to accept orders outside of your service area.

MSA for retailers: Smooth assembly processes

MSA will help you find the right fitters, manage assembly appointments in a clear schedule and transmit all relevant order information for assembly in digital form. No paperwork, no missing information: You can transmit the data directly from the ERP system and will receive reports and complaints uploaded by the fitters just as fast.
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MSA for fitters: Orders without paperwork and additional effort

Simply linked to kitchen and furniture retailers: Get orders without huge effort and focus on assembly work, not paperwork. The MSA app provides a summary of all important information for an order: From the floor plan, different perspectives of the room and assembly manuals to all necessary forms, which can also be filled in digitally and submitted immediately. Your assembly software, simply digital.

GREATER EFFICIENCY = COST + TIME SAVED

Time saved during documentation and management of assembly processes, both by the retailer and by the fitters. Quicker response to complaints, preventing delays. And, in the end, satisfied customers who will gladly return and recommend you to others.

20 %
Time saved

THE RIGHT PRICE MODEL FOR ANY KITCHEN / FURNITURE SHOWROOM

MSA basic package
68.– € per month
Flat rate model – process an unlimited number of orders. Basic package with two users.
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Additional users
19.– € per month/per user
Cost for every additional user added to the basic package.
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Single order
5.– € per order
Cost for single orders without flat rate.
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ALL YOU NEED FOR SET-UP IS AN INTERNET CONNECTION

You can use the Mobile Service App on almost any internet-capable device: Laptop, tablet or mobile phone. Simply take your usual devices and download the app from the Apple App Store or Google Play.

MSA INTERFACES WITH THE LARGEST PLANNING TOOLS AND MERCHANDISE MANAGEMENT SYSTEMS

YOUR TOOL IS MISSING?

info@rmtsoft.de

Constant further development and innovation

We constantly improve our products in close collaboration with retailers and manufacturers and are always developing new, helpful innovations.If you are missing features that could simplify your life, please do not hesitate to let us know! To keep you up to date, we have provided a roadmap of our next developments.

View roadmap

THE PERFECT COMBINATION: OUR OTHER SOFTWARE SOLUTIONS FOR YOUR SUCCESS

MSA – our Mobile Service App makes your assembly processes more efficient. Connect the app with our planning review software ATAK and/or our merchandise management system WORKX for even more efficiency.

WORKX
Merchandise management. Specialised.

A modern and intuitive merchandise management solution, specially designed for the kitchen and furniture trade. All information on your orders in one place - accessible from anywhere

Advantages:
  • Customised process settings
  • Future-proof Cloud solution
  • Connection to any planning software
Learn more
ATAK
>Kitchen planning. Reviewed.

Reliable planning review at a single click. Comes integrated in the leading planning solutions. Ensures quality and customer satisfaction.

Advantages:
  • Plausibility check in just seconds
  • Avoid complaints
  • Continued further development
Learn more